Help Centre

Getting Started

To begin, create a free account and choose a membership tier that suits your needs. Once your membership is active, you can browse and book experiences immediately.

Booking an Experience

Browse by category or section, click on any experience to view full details, then select your group size and payment plan. Confirmation emails are sent immediately upon booking.

Payment Plans

Explorer members can pay in full or in 2–3 instalments. Connoisseur and Luminary members also have access to Pay Later — book now and pay within 30 days.

Corporate Accounts

Luminary membership includes a corporate credit wallet. Contact our partnerships team to set up team accounts and per-member spending limits.

Contact Support

Email hello@tinytreasures.africa or use the in-app support ticket system. We aim to respond within 4 business hours.